Equipment Support

Expert support, repairs and replacement parts to keep your waffle and crepe equipment working at its best.

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Waffle Machine and Crepe Machine Support

Welcome to our Equipment Maintenance & Support page. Here you can request waffle machine repairs, replacement plates, crepe machine repairs, and access handy guides to help you look after your equipment.

Please complete the relevant form below depending on what you need help with. This helps our team get the right information straight away, so we can support you as quickly and efficiently as possible.

If you need further help please contact us via phone on 0121 308 6040 or email sales@waffles.co.uk

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Forms

Waffle Machine Repair Form - On Loan Waffle Machine:
Waffle Machine Repair Request Form - On Loan Machine – Fill in form 


Waffle Machine Repair Form - Purchased Waffle Machine:
Waffle Machine Repair Request Form - Purchased Waffle Machine – Fill in form 


Crepe Machine Repair Form:
Crepe Machine Repair Request Form – Fill in form


Waffle machine plate request: Please note our waffle machine plates are £75 plus vat each. When you return your old set we credit your account £20 plus vat to use on future purchases. 
Replacement Plate Request Form – Fill in form 

Waffle machine plate collection request: 

If you have old waffle machine plates ready for collection we can arrange this for you and add £20 plus vat onto your account for future purchases:

Replacement Plate Collection Request Form – Fill in form

Why Choose Malted Waffle Company?

From free waffle machine loans to premium mixes and fast UK delivery, we make it easy to serve waffles that customers come back for.

  • Waffle Machine Loan Program

    Launch or expand your waffle offering without the upfront cost.

  • Premium Ingredients

    Our waffle mixes are developed for busy kitchens, delivering perfect texture, flavour and reliability every time.

  • Fast & Reliable UK Delivery

    Stock when you need it. We offer dependable UK-wide shipping.

  • Ongoing Business Support

    From product guidance to menu ideas and operational advice, we support your growth.